"A CALL TO SERVE” – LOWE’S 2013 SOCIAL RESPONSIBILITY REPORT

Our Mission

Customer service and community service are core commitments at Lowe’s – and they have been for more than 60 years. Being a good neighbor means being committed to improving the places our employees and customers call home. We see that as an investment in our future. We’ve grown that investment as Lowe’s has grown from a small-town hardware store in North Wilkesboro, N.C., to a FORTUNE® 100 home improvement company.

In 2013, Lowe’s and the Lowe’s Charitable and Educational Foundation contributed nearly $25 million to schools and community organizations in the United States, Canada and Mexico. We focus our efforts on K-12 public education, community improvement and disaster relief. In collaboration with our national partners, we’ve stepped up our work to help families and communities in need.

Lowe’s committed more than $2 million and partnered with the First Response Team of America and the American Red Cross to help families recover and rebuild in Colorado, Oklahoma, Illinois and other states impacted by disasters.

With schools and students pressed by budget cuts and rising tuition costs, Lowe’s contributed more than $5 million to fund school improvements and college scholarships. We strengthened our longstanding partnerships with Habitat for Humanity and Rebuilding Together, to bring housing solutions and hope to low-income homeowners across the country. And we continued to grow our partnerships with SkillsUSA, the Boys & Girls Clubs of America, The Nature Conservancy and Keep America Beautiful to improve communities and build tomorrow’s leaders.

Lowe’s is committed to helping residents of the communities we serve by being there when we’re needed most – when a natural disaster threatens and in the recovery that follows. In 2013, Lowe’s committed more than $2 million and partnered with the First Response Team of America and the American Red Cross to help families recover and rebuild in Colorado, Oklahoma, Illinois and other states impacted by disasters.

Fulfilling our commitment is about more than writing checks, though. It’s about making an impact. We do that with the help of the Lowe’s family – 260,000 employees who are dedicated to improving the communities we serve. For more than two decades, employee volunteers have joined together to provide thousands of hours of support to local communities as part of the Lowe’s Heroes program. Our employees’ willingness to roll up their sleeves and get their hands dirty helps engage our entire workforce. As Lowe’s ambassadors, they spread awareness of our commitment to every community we serve.

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Our Mission


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